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IT Support Specialist - asset tracking (remote)

Cedar Rook Water Authority · Remote · full time

We are growing our team at Cedar Rook Water Authority and adding an IT Support Specialist whose main responsibility will be asset tracking. Safety and public health guide our decisions. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with billing accounts. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Indianapolis. • We reply to every applicant.

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