WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - asset tracking (remote)

Westbrook Field Manufacturing · Remote · full time

Westbrook Field Manufacturing is a Knoxville manufacturer supplying regional industrial customers, and we need an IT Support Specialist to lead our asset tracking. Shifts are steady and overtime is planned. What you will do • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with work orders. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with an occasional day on site in Knoxville. • Applications are reviewed on a rolling basis.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH gives you a free ranked action plan, deadlines, and assistance matching with official links. Start free →

Works on slow connections. Together, We Rise.