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IT Support Specialist - asset tracking (Raleigh, NC)

Redstone Yarrow Foods · Raleigh, NC · full time

Redstone Yarrow Foods is looking for an IT Support Specialist. The job centres on asset tracking for customer specifications, and it would suit someone who likes steady, practical work. Food safety is non-negotiable and we train for it. What you will do • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with customer specifications. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in Raleigh. • Applications are reviewed on a rolling basis.

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