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IT Support Specialist - asset tracking (Providence, RI)

Greenridge Cedar Legal Group · Providence, RI · part time

Greenridge Cedar Legal Group provides legal services in Providence across employment, housing and small-business law, and we need an IT Support Specialist to lead our asset tracking. We are a close group and share the work. What you will do • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with client files. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Providence. • We reply to every applicant.

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