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IT Support Specialist - asset tracking (Providence, RI)

Highbridge Linden Banking Services Group · Providence, RI · full time

Highbridge Linden Banking Services Group is looking for an IT Support Specialist. The job centres on asset tracking for branch operations, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people based in Providence. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with branch operations. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Providence. • We reply to every applicant.

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