IT Support Specialist - asset tracking (Portland, OR)

Highbridge Haven Learning Group is looking for an IT Support Specialist. The job centres on asset tracking for school calendars, and it would suit someone who likes steady, practical work. You would join a small organisation of about 191 people based in Portland. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with school calendars. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in Portland. • We will tell you what to expect at each step of the hiring process.