IT Support Specialist - asset tracking (Portland, OR)

Amberfield Meridian Legal Group is looking for an IT Support Specialist. The job centres on asset tracking for client files, and it would suit someone who likes steady, practical work. You would join a small organisation of about 67 people based in Portland. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with client files. Working arrangement • Full-time, Monday to Friday. • On site in Portland. • We will tell you what to expect at each step of the hiring process.