IT Support Specialist - asset tracking (Phoenix, AZ)

We are growing our team at Lumen Quill Banking Services and adding an IT Support Specialist whose main responsibility will be asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with branch operations. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in Phoenix. • Applications are reviewed on a rolling basis.