IT Support Specialist - asset tracking (Phoenix, AZ)

We are growing our team at Greenridge Keystone Energy and adding an IT Support Specialist whose main responsibility will be asset tracking. We work closely with regulators and communities. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with hardship programmes. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Phoenix, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.