IT Support Specialist - asset tracking (New Orleans, LA)

Stonegate Ivory Legal Group is a law firm in New Orleans serving businesses and individuals, and we need an IT Support Specialist to lead our asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with intake forms. • CompTIA A+ or similar certification. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in New Orleans. • We reply to every applicant.