IT Support Specialist - asset tracking (New Orleans, LA)

Cedar Nest Community Partners is looking for an IT Support Specialist. The job centres on asset tracking for client intake, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with client intake. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 20 hours a week, afternoons. • On site in New Orleans. • Applications are reviewed on a rolling basis.