IT Support Specialist - asset tracking (New Orleans, LA)

Northwind Nest Community Partners is looking for an IT Support Specialist. The job centres on asset tracking for grant reporting, and it would suit someone who likes steady, practical work. You would join a small organisation of about 42 people based in New Orleans. What you will do • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with grant reporting. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in New Orleans. • We reply to every applicant.