IT Support Specialist - asset tracking (New Orleans, LA)

Summit Sable Financial Group is looking for an IT Support Specialist. The job centres on asset tracking for regulatory reports, and it would suit someone who likes steady, practical work. You would join a large organisation of about 797 people based in New Orleans. What you will do • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with regulatory reports. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in New Orleans. • We will tell you what to expect at each step of the hiring process.