IT Support Specialist - asset tracking (Minneapolis, MN)
Harborlight Kestrel Property Management · Minneapolis, MN · contract
We are growing our team at Harborlight Kestrel Property Management and adding an IT Support Specialist whose main responsibility will be asset tracking.
You would work closely with colleagues in operations, support and management.
What you will do
• Set up, repair and retire laptops, phones and printers.
• Write short how-to guides for problems that keep recurring.
• Keep an accurate asset list and patch schedule.
• Answer support requests by phone, chat and in person and log every ticket.
• Create and disable user accounts as people join and leave.
What we are looking for
• One to three years of help-desk or desktop-support experience.
• A patient way with colleagues who are not technical.
• Working knowledge of Windows, macOS and Microsoft 365.
Nice to have
• CompTIA A+ or similar certification.
• Experience with rent collection.
Working arrangement
• Contract for twelve months, with the possibility of becoming permanent.
• On site in Minneapolis.
• Applications are reviewed on a rolling basis.
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