IT Support Specialist - asset tracking (Minneapolis, MN)

We are growing our team at Stonegate Wilder Construction Group and adding an IT Support Specialist whose main responsibility will be asset tracking. We build things that last and we are honest about schedules. What you will do • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with permits. Working arrangement • Full-time, with a steady weekday schedule. • On site in Minneapolis. • Applications are reviewed on a rolling basis.