IT Support Specialist - asset tracking (Milwaukee, WI)

We are growing our team at Northwind Quill Inspection Services and adding an IT Support Specialist whose main responsibility will be asset tracking. Independence and accuracy are our product. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with test reports. Working arrangement • Full-time, on a regular day shift. • On site in Milwaukee. • Applications are reviewed on a rolling basis.