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IT Support Specialist - asset tracking (Miami, FL)

Clearpath Basin Facilities · Miami, FL · part time

Clearpath Basin Facilities is looking for an IT Support Specialist. The job centres on asset tracking for contractor visits, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with contractor visits. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Miami. • Applications are reviewed on a rolling basis.

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