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IT Support Specialist - asset tracking (Miami, FL)

Westbrook Orchard Energy · Miami, FL · contract

Westbrook Orchard Energy delivers power and gas plans across the Miami region. We are hiring an IT Support Specialist to take on asset tracking. Safety comes first on every shift. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with meter readings. • CompTIA A+ or similar certification. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in Miami. • We reply to every applicant.

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