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IT Support Specialist - asset tracking (Miami, FL)

Summit Oak Hospitality · Miami, FL · full time

Summit Oak Hospitality runs guest-focused properties across the Miami area. We are hiring an IT Support Specialist to take on asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with food costs. Working arrangement • Full-time, Monday to Friday. • On site in Miami. • We reply to every applicant.

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