IT Support Specialist - asset tracking (Madison, WI)

Highbridge Clear Freight Group coordinates shipments and warehousing around Madison, and we need an IT Support Specialist to lead our asset tracking. You would join a large organisation of about 702 people based in Madison. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with carrier rates. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Madison. • We reply to every applicant.