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IT Support Specialist - asset tracking (Jacksonville, FL)

Summit Quill Inspection Services · Jacksonville, FL · part time

Summit Quill Inspection Services is an inspection company in Jacksonville with field technicians and lab staff, and we need an IT Support Specialist to lead our asset tracking. Training and certification are paid for. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with field inspections. Working arrangement • Part-time, about 20 hours a week, with flexible days. • On site in Jacksonville. • Applications are reviewed on a rolling basis.

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