IT Support Specialist - asset tracking (Houston, TX)

We are growing our team at Stonegate Quarry Health and adding an IT Support Specialist whose main responsibility will be asset tracking. Clinicians and administrators work side by side. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with referrals. • CompTIA A+ or similar certification. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Houston, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.