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IT Support Specialist - asset tracking (Houston, TX)

Rivermark Ridge Construction · Houston, TX · contract

Rivermark Ridge Construction builds commercial and industrial projects around Houston, and we need an IT Support Specialist to lead our asset tracking. You would join a large organisation of more than 1,000 people based in Houston. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with change orders. • CompTIA A+ or similar certification. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • On site in Houston. • We reply to every applicant.

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