IT Support Specialist - asset tracking (Hartford, CT)

Ironwood Meridian Legal Group is a Hartford practice with attorneys, paralegals and client-service staff. We are hiring an IT Support Specialist to take on asset tracking. Confidentiality and accuracy are taken very seriously. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with document review. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Hartford, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.