IT Support Specialist - asset tracking (Fort Worth, TX)

We are growing our team at Stonegate Haven Learning Group and adding an IT Support Specialist whose main responsibility will be asset tracking. Collaboration between teachers and staff is strong. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with learning materials. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in Fort Worth. • We will tell you what to expect at each step of the hiring process.