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IT Support Specialist - asset tracking (El Paso, TX)

Clearpath Keystone Environmental Services Group · El Paso, TX · part time

Clearpath Keystone Environmental Services Group is looking for an IT Support Specialist. The job centres on asset tracking for collection routes, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people based in El Paso. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with collection routes. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in El Paso. • Applications are reviewed on a rolling basis.

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