IT Support Specialist - asset tracking (Denver, CO)

We are growing our team at Bluepeak Amber Property Management and adding an IT Support Specialist whose main responsibility will be asset tracking. You would join a large organisation of about 454 people based in Denver. What you will do • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with resident events. • CompTIA A+ or similar certification. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Denver. • We reply to every applicant.