IT Support Specialist - asset tracking (Denver, CO)

We are growing our team at Nova Iron Property Management and adding an IT Support Specialist whose main responsibility will be asset tracking. Maintenance and leasing staff share information every day. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with resident events. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in Denver, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.