IT Support Specialist - asset tracking (Dallas, TX)

Amberfield Drift Legal Group is looking for an IT Support Specialist. The job centres on asset tracking for client files, and it would suit someone who likes steady, practical work. Confidentiality and accuracy are taken very seriously. What you will do • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with client files. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Dallas. • We reply to every applicant.