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IT Support Specialist - asset tracking (Cincinnati, OH)

Clearpath Hollow Freight · Cincinnati, OH · full time

Clearpath Hollow Freight is a Cincinnati logistics company with trucks, warehouses and dispatch. We are hiring an IT Support Specialist to take on asset tracking. You would join a large organisation of about 413 people based in Cincinnati. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with proof of delivery. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Cincinnati. • We reply to every applicant.

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