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IT Support Specialist - asset tracking (Cincinnati, OH)

Stonegate Glen Environmental Services · Cincinnati, OH · full time

Stonegate Glen Environmental Services is looking for an IT Support Specialist. The job centres on asset tracking for fleet maintenance, and it would suit someone who likes steady, practical work. We take pride in clean streets. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with fleet maintenance. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Cincinnati. • Applications are reviewed on a rolling basis.

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