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IT Support Specialist - asset tracking (Chicago, IL)

Cedar Glen Civic Services Group · Chicago, IL · full time

Cedar Glen Civic Services Group is looking for an IT Support Specialist. The job centres on asset tracking for budget submissions, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with budget submissions. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Chicago. • We reply to every applicant.

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