IT Support Specialist - asset tracking (Charlotte, NC)

Summit Rook Construction is looking for an IT Support Specialist. The job centres on asset tracking for change orders, and it would suit someone who likes steady, practical work. Site safety is non-negotiable. What you will do • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with change orders. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Charlotte. • We will tell you what to expect at each step of the hiring process.