IT Support Specialist - asset tracking (Charleston, SC)

We are growing our team at Westbrook Kestrel Water Authority Group and adding an IT Support Specialist whose main responsibility will be asset tracking. Crews and office staff work closely together. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with billing accounts. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Charleston. • Applications are reviewed on a rolling basis.