IT Support Specialist - asset tracking (Boston, MA)

Bright Glen Inspection Services Group tests and certifies buildings, pipelines and equipment around Boston. We are hiring an IT Support Specialist to take on asset tracking. You would join a large organisation of more than 1,000 people based in Boston. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with client sites. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Boston. • Applications are reviewed on a rolling basis.