IT Support Specialist - asset tracking (Birmingham, AL)

We are growing our team at Redstone Meridian Legal Group and adding an IT Support Specialist whose main responsibility will be asset tracking. People here care about clients, not just cases. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with trust accounts. • CompTIA A+ or similar certification. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Birmingham. • We will tell you what to expect at each step of the hiring process.