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IT Support Specialist - asset tracking (Birmingham, AL)

Cedar Meadow Manufacturing · Birmingham, AL · full time

Cedar Meadow Manufacturing is looking for an IT Support Specialist. The job centres on asset tracking for work orders, and it would suit someone who likes steady, practical work. Shifts are steady and overtime is planned. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with work orders. Working arrangement • Full-time, on a regular day shift. • On site in Birmingham. • We reply to every applicant.

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