IT Support Specialist - asset tracking (Baltimore, MD)

We are growing our team at Cedar Linden Legal Group and adding an IT Support Specialist whose main responsibility will be asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with trust accounts. Working arrangement • Contract for four months, with clear deliverables from the first week. • On site in Baltimore, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.