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IT Support Specialist - asset tracking (Albuquerque, NM)

Foxglove Linden Health Group · Albuquerque, NM · full time

Foxglove Linden Health Group runs clinics and patient services around Albuquerque. We are hiring an IT Support Specialist to take on asset tracking. You would join a large organisation of more than 1,000 people based in Albuquerque. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with patient scheduling. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Albuquerque. • We will tell you what to expect at each step of the hiring process.

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