Instructor - skills training (San Jose, CA)

Highbridge Vale Medical designs and makes medical devices in San Jose, and we need an Instructor to lead our skills training. You would join a large organisation of more than 1,000 people based in San Jose. What you will do • Plan and teach classes to adult learners of mixed experience. • Collect feedback and improve the course each term. • Prepare materials, exercises and assessments about complaint handling. • Adapt lessons to different learning speeds and backgrounds. • Track attendance and progress and follow up with those who fall behind. What we are looking for • Patient, encouraging and clear. • Comfort with slides, handouts and basic online tools. • Teaching, coaching or training experience. Nice to have • Teaching credential or training certificate. • Subject experience in complaint handling. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in San Jose, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.