HR Business Partner - employee relations (remote)

Fernwood Clear Telecom is looking for an HR Business Partner. The job centres on employee relations for billing accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Handle leave, accommodation and benefits questions from start to finish. • Investigate concerns fairly and document the outcome. • Support hiring and onboarding for teams that work on billing accounts. • Advise supervisors on attendance, performance and workplace concerns. • Keep policies and records current and compliant. What we are looking for • Discreet, fair and direct. • Knowledge of employment law and leave rules. • Three or more years in HR. Nice to have • SHRM or HRCI certification. • Experience with billing accounts. Working arrangement • Part-time, about 16 hours a week, with flexible days. • Fully remote, with an occasional day on site in Miami. • We will tell you what to expect at each step of the hiring process.