Front Desk Coordinator - reception and scheduling (Richmond, VA)

Northwind Ivory Health is a healthcare provider in Richmond with clinics and support teams. We are hiring a Front Desk Coordinator to take on reception and scheduling. We are busy and kind, and we look after each other. What you will do • Log requests and follow up when promised. • Manage appointments, check-ins and payments. • Handle simple questions about patient education or pass them to the right person. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. What we are looking for • Good computer skills. • Friendly, calm and professional manner. • Reliable and punctual. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Richmond, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.