Front Desk Coordinator - reception and scheduling (remote)

Westbrook Union Hospitality operates hotels and event venues around Birmingham, and we need a Front Desk Coordinator to lead our reception and scheduling. You would join a large organisation of about 842 people, working mostly from home. What you will do • Greet visitors, answer calls and direct enquiries. • Log requests and follow up when promised. • Handle simple questions about guest bookings or pass them to the right person. • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for three months, with clear deliverables from the first week. • Fully remote, with an occasional day on site in Birmingham. • We reply to every applicant.