Front Desk Coordinator - reception and scheduling (remote)

Amberfield Willow Learning Group runs classrooms and tutoring across the Birmingham area, and we need a Front Desk Coordinator to lead our reception and scheduling. Families are partners. What you will do • Log requests and follow up when promised. • Handle simple questions about family communication or pass them to the right person. • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, with flexible days. • Fully remote, with a monthly team day in Birmingham. • Applications are reviewed on a rolling basis.