Front Desk Coordinator - reception and scheduling (remote)

Ironwood Meridian Hospitality Partners is a hospitality company in Grand Rapids with restaurants, rooms and catering. We are hiring a Front Desk Coordinator to take on reception and scheduling. You would work closely with colleagues in operations, support and management. What you will do • Handle simple questions about reviews and feedback or pass them to the right person. • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • Remote-friendly, with a monthly team day in Grand Rapids. • We reply to every applicant.