Front Desk Coordinator - reception and scheduling (remote)

Bright Cross Hospitality is a hospitality company in Charlotte with restaurants, rooms and catering. We are hiring a Front Desk Coordinator to take on reception and scheduling. You would work closely with colleagues in operations, support and management. What you will do • Log requests and follow up when promised. • Handle simple questions about guest bookings or pass them to the right person. • Keep the lobby tidy and welcoming. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. What we are looking for • Good computer skills. • Reliable and punctual. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • Remote-friendly, with an occasional day on site in Charlotte. • Applications are reviewed on a rolling basis.