Front Desk Coordinator - reception and scheduling (remote)
Ironwood Auto Group · Remote · full time
Ironwood Auto Group is looking for a Front Desk Coordinator. The job centres on reception and scheduling for warranty claims, and it would suit someone who likes steady, practical work.
You would join a large organisation of more than 1,000 people, working mostly from home.
What you will do
• Manage appointments, check-ins and payments.
• Handle simple questions about warranty claims or pass them to the right person.
• Log requests and follow up when promised.
• Greet visitors, answer calls and direct enquiries.
• Keep the lobby tidy and welcoming.
What we are looking for
• Friendly, calm and professional manner.
• Good computer skills.
• Reliable and punctual.
Nice to have
• Experience with scheduling software.
• Bilingual English and Spanish.
Working arrangement
• Full-time, on a regular day shift.
• Remote-friendly, with a monthly team day in Grand Rapids.
• We will tell you what to expect at each step of the hiring process.
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