Front Desk Coordinator - reception and scheduling (Grand Rapids, MI)

Northwind Ember Markets is a Grand Rapids retailer with stores, a distribution centre and online ordering, and we need a Front Desk Coordinator to lead our reception and scheduling. Managers started on the floor. What you will do • Keep the lobby tidy and welcoming. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Handle simple questions about shrink and waste or pass them to the right person. • Manage appointments, check-ins and payments. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • On site in Grand Rapids, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.