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Front Desk Coordinator - guest and client services (Rochester, NY)

Fernwood River Community Partners · Rochester, NY · contract

Fernwood River Community Partners is a Rochester charity working with residents on basic needs and opportunity. We are hiring a Front Desk Coordinator to take on guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Handle simple questions about client intake or pass them to the right person. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Manage appointments, check-ins and payments. • Keep the lobby tidy and welcoming. What we are looking for • Reliable and punctual. • Friendly, calm and professional manner. • Good computer skills. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in Rochester. • Applications are reviewed on a rolling basis.

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