Front Desk Coordinator - guest and client services (remote)

Harborlight Fern Hospitality operates hotels and event venues around Des Moines, and we need a Front Desk Coordinator to lead our guest and client services. You would work closely with colleagues in operations, support and management. What you will do • Manage appointments, check-ins and payments. • Log requests and follow up when promised. • Greet visitors, answer calls and direct enquiries. • Keep the lobby tidy and welcoming. • Handle simple questions about food costs or pass them to the right person. What we are looking for • Reliable and punctual. • Good computer skills. • Friendly, calm and professional manner. Nice to have • Experience with scheduling software. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, mornings. • Fully remote, with a monthly team day in Des Moines. • We reply to every applicant.